Put money in your VegasNow account in seconds

If you bank with an Australian institution, the quickest road into VegasNow is already sitting on your phone. PayID is the nickname your bank lets you pin to a mobile number or an email address, and it travels on the real-time payment network, the same rails that settle a split restaurant bill. Inside our cashier you select PayID, state the figure, and then authorise the movement from within your bank's own app. No long card number gets typed, no card data reaches us, and the balance has almost always refreshed before you look back at the lobby.

POLi arrives at the same destination by a slightly different road. Rather than an alias, it opens a protected window onto your internet banking, you sign in exactly as you would to pay a bill, and the money leaves as a plain bank transfer. That makes it the obvious pick when your bank offers POLi and you have never got round to creating a PayID. Both lanes start at A$20, both credit on the spot, and we charge nothing for either.

We put the two bank options first for a practical reason rather than a promotional one. Your bank reads the movement as a routine payment to a payee, which means it rarely meets the merchant filters that occasionally stop a card. On a small screen the whole thing is a two-tap job, and our mobile web app carries the entire cashier with nothing to download.

Bitcoin, Ethereum and Litecoin are there for players who already hold a wallet. The cashier shows you an address, you send from your wallet, and the funds appear once the network has confirmed the transfer, which generally means a handful of minutes. Two habits keep that smooth. Send every coin to its own matching address, since a coin posted to the wrong chain cannot be recovered, and copy the address rather than retyping it.

Here is the fee position in plain terms, because this is where some operators quietly recover margin. We take no deposit fee at all, on any route into your account. PayID, POLi, Neosurf, Visa, Mastercard and all three coins arrive without a cent held back by us. The single cost you can ever meet on the way in is the network fee a blockchain sets for processing your transfer, and that is paid to the miners and validators keeping the chain running, never to us. It climbs when the chain is busy and settles back when it quietens, which is why a crypto top-up occasionally arrives a shade light.

Coins show their real advantage on the way back out rather than on the way in. A verified crypto cash-out usually leaves the same day, often inside a couple of hours, and it carries our highest weekly ceiling at A$20,000. If you expect to take winnings out in a hurry, choosing the exit before the entrance is sensible planning, and the withdrawal page sets out all three routes.

Bank rails, cards and vouchers all land within moments, so five minutes of an unchanged balance points at a cause worth chasing rather than a payment worth repeating. Take these in sequence and you will usually find it yourself:

1. Reload the cashier page. Now and then the funds are already sitting there and the screen simply has not caught up with them.
2. Open your banking app. A payment showing as declined or still held there tells you the hold belongs to your bank, so try PayID or POLi next.
3. Look up your transaction hash. A coin transfer waits on network confirmations, and any block explorer will show you how many have arrived.
4. Re-read the voucher code. A single mistyped character is far and away the most common Neosurf slip.
5. Message us. Live chat and email run 24/7, and we can trace a payment from a bank reference or a hash.

Hang on to your bank reference or wallet hash until the money shows. With either in hand, our team can trace a payment end to end in minutes.